While we don't accept returns on opened products, we do currently offer our 30-day refund policy. This means if you're not satisfied with your order, you have 30 days after receiving your item to request a refund.
Simply reach out to us within 30 days of your order at firstname.lastname@example.org and we'll be happy to get the process started for you, or to answer any questions.
Please note that refunds issued under our 30-day refund policy do not include any shipping fees paid at the time of ordering.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is by taking advantage of our 30-day refund policy and, once you receive your refund, making a separate purchase for the new item.